Web Hosting News: March 23rd 2006
On this date DemoDemo’s founder Vito Ceniti announced that they would offer their flash based web video tutorial service on a monthly subscription basis. DemoDemo has for years been working with the web hosting industry to try to provide easy to walk through video tutorials for web hosting customers for all aspects of the features in cpanel, and plesk. These video tutorials have allowed for enhanced customer service for the do-it-yourself webmaster community who would rather go to a live video tutorial rather than wait on the phone or wait for an email reply to their technical question. In many cases these tutorials have allowed web hosting companies to drastically reduce their phone hold times as novices can use the tutorials to setup their basic features like email & webmail. The subscription was immediately extended to all web hosting providers and the thought is that other online ecommerce startups could use it for their web based services.
On this date HostedToday also announced that they had increased their web hosting plan specs by tenfold. This is one of those stories that shows why 2006 was so tumultuous for the web hosting community as web hosting providers were constantly squeezed to offer “greater” packages in order to compete with the hyper competitive hosting companies whose primary goal was to grow as fast as they could disregarding customer service or support.